Terms of service

Welcome to The Eleganz – Handcrafted Handlooms!
These Terms of Service govern your use of our website eleganzsarees.in and the purchase of products from our store. By accessing our website or placing an order, you agree to these terms.


1. General Information

The Eleganz is an online store offering handcrafted sarees and handmade jewellery. All products are subject to availability, and we reserve the right to discontinue any item at any time.


2. Pricing & Payments

  • All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes.

  • We accept online payments through secure payment gateways and Cash on Delivery (COD) for eligible orders.

  • Prices are subject to change without notice.


3. Shipping & Delivery

  • Orders are shipped within 2–5 business days of payment confirmation.

  • Delivery timelines vary depending on the shipping address.

  • Customers will receive tracking information via email/SMS once the order is dispatched.


4. Returns & Exchanges

  • Please refer to our Return Policy for detailed terms.

  • Products must be unused, in original packaging, and returned within the stated return period.


5. Order Cancellations

  • Orders can be cancelled within 24 hours of placement by contacting us at 9967133247 through WhatsApp

  • After this period, cancellations will not be accepted if the product has already been shipped.


6. Intellectual Property

All images, product designs, and content on our website are the property of The Eleganz. Any reproduction or use without written permission is prohibited.